The most common reason for complaints is the tightening of controls following recent terrorist attacks and the security checks to prevent such attacks (security checking often produces long waiting lines). For example, issues related to luggage, such as luggage management, real-time luggage control, and autolabelling of luggage, have been suggested as points that reflect a general dissatisfaction among passengers.
These highlight a number of issues that need to be addressed. There are several reports on passenger expectations and satisfaction of the services provided at airport terminals (see, e.g., ). Our contribution in this work is to propose a novel luggage management system that optimizes and secures this process. The optimization of passenger flows at airport terminals is currently an emerging research topic, with the most innovative proposals addressing the efficiency and security of the check-in procedure, baggage drop-off, and seat assignments. In particular, it is essential to efficiently manage luggage and passengers and guarantee the secure operation of the services provided at airport terminals. For sustainable growth a number of issues need to be urgently addressed. IntroductionĪir transport is currently in a period of rapid expansion. A security analysis and a performance test show the usability and applicability of the proposed system. The system employs Near Field Communication (NFC) technology and homomorphic cryptography (the Paillier cryptosystem) to protect wireless communication and stored data. This addresses an urgent need to streamline and optimize passenger flows at airport terminals and lowers the risk of terrorist threats.
We propose an innovative luggage tracking and management system that can be used to secure airport terminal services and reduce the waiting time of passengers during check-in.
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